IBM
Privacy First Data Protection
May 1, 2024
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Nov 1, 2024
Led UX for IBM’s Data Privacy product, helping enterprise users protect sensitive data and meet privacy regulations like GDPR and CCPA. I launched a flexible Custom Format Builder and redesigned key interfaces, reducing usability issues by 10%. I also created an intuitive onboarding experience using WalkMe to accelerate user adoption. Delivered in close collaboration with engineering, product, and research teams. Full case study available upon request.